Our work is so stressful and so vital. When we are getting along together with more positive energy, we have positive impact on every aspect of healthcare delivery! We will decrease errors, wastes, and costs and improve teamwork, organizational culture, and experiences of both patients and healthcare professionals.
And I could go on. I will go on :)!
We will engage front-line staff, tap into co-creative problem solving of all professionals, empower patients and families, and transform workplace cultures! Developing our best selves and bringing them to our teams is what Improv for Nurses (Not Actors) and Improv for Healthcare Professionals (Not Actors!) is all about. And now I am combining improve activities and communication teaching in making a the leap into uncharted ‘blue ocean’ waters. Please help me launch and develop this idea.
Blue Ocean Strategy is a business strategy book first published in 2005 and written by W. Chan Kim and Renée Mauborgne of The Blue Ocean Strategy Institute at INSEAD. The book illustrates what the authors believe is the best organizational strategy to generate growth and profits. Blue Ocean Strategy suggests that an organization should create new demand in an uncontested market space, or a “Blue Ocean”, rather than compete head-to-head with other suppliers in an existing industry. Blue oceans, in contrast, denote all the industries not in existence today – the unknown market space, untainted by competition. In blue oceans, demand is created rather than fought over. There is ample opportunity for growth that is both profitable and rapid. In blue oceans, competition is irrelevant because the rules of the game are waiting to be set. Blue ocean is an analogy to describe the wider, deeper potential of market space that is not yet explored.
Applying some ‘Blue Ocean’ thinking to building interpersonal skills brings a refreshing approach to critical work! No powerpoint, no memorizing, no preparation! We’ll brainstorm what respectful communication and teamwork looks like in healthcare, why it is so important and challenging, play some theatre games, focus back oh their relevance to our brainstorming and include a few minutes for personal reflection and action plan. (I don’t teach my book, rather send it home with participants for continued and deeper exploration individually. But if you’d like to read feedback …)
For many years I have been teaching, writing, and learning about communication and collaboration in healthcare while taking improv classes. with David LaGraff. I’ve learned and continue to learn so much about my own being in the world. I am becoming more comfortable in taking risks, making room for other perspectives, being more flexible, and trusting. I’m making wonderful friends and laughing hysterically. To play a simple activity like “Mr. Know-it-All” (or Ms., Mrs. Miss Know-it-all!) , three people must act as one and answer intriguing and often silly questions from other participants. Success depends on the three people’s willingness to cooperate, listen, trust, take risk, and the creativity of the other participant to ask open-ended questions. But, unlike in our clinical practices, no one needs to be right or perfect!
With help from friends, Nancy and Richard Schmid, owners of Josias River Farms in Cape Neddick, Maine, on May 23, 2013, I am piloting two 2-hour sessions AT COSTS! One for nurses and one for all healthcare professionals. Each workshop participant will receive a copy of my book, “Confident Voices: the Nurses’ Guide to Improving Communication & Creating Positive Workplaces”, two ‘Contact Hours’ in communication and collaboration, and an opportunity to focus on developing a variety of emotional intelligence skills or capacities. Some participants will learn to speak up and some to listen. Some may find enhanced trust and curiosity while some may gain new awarenesses or confidence. The very nature of these F2F workshops are emergent, interactive, and fun.
I would love to have you come and try one out and I’d be delighted to discuss affortdable ways to offer a workshop to your team(s).
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