I am pretty angry at the moment, feeling very disrespected and exhausted. I worked last night til about midnight. A very difficult shift on a locked dementia unit where I am on the ‘casual workforce’. I had begun work at 1;45 pm and got home around 12;15 am and probably got to sleep around 2:30 am.
Normally my shift would start at 2;45 pm, but I had to go to a mandatory inservice at 1;45. A few weeks ago I received a letter notifying me that I was scheduled for the inservice, (they don’t ask, they just tell). I was told to report to the education room and NOT to punch in. Anyways, I scheduled it in my datebook. Then yesterday I received a call from someone in Human Resources telling me that I should punch in for the inservice and then after the inservice I should punch out, and then after I punch out, I should punch in for my shift. (I was mildly irritated about this, but whatever….)
I went to the inservice, most of which was about coding for levels of assistance patients get and basically like everything else it seems, is about maximizing revenue. Then I punched out and the time clock “accepted” my punch. Then I punched in, and got the “accepted” message again. Then I went to my unit to begin work. It is a very stressful unit and a very stressful shift. I left about midnight and punched out. (Punching out is interesting but not pertinent to this story).
Five hours later…. I was woken up at 7;45 am to clarify a time-clock issue. I was told that I missed a punch and that I was supposed to wait a minute from the time I punched out for the inservice and punched in for my shift and that I would have to make a trip back in to the facility to sign paperwork about missing a punch. “If you don’t, you won’t get paid,” I was warned.
That’s all I know. I apologized for my very angry tone, “Don’t worry about it, I’m just the messenger” the caller said. I asked who I needed to talk to as I would not make a special trip in for that purpose. I was transferred to the director of nurses and left a voicemail. I don’t know whether or when I’ll get paid. I’ll be tired all day. That’s ok, it is a beautiful day and I’ll recover by tomorrow.
But you know, the work we do is hard enough. I want to be supported in and respected for the work. I want all healthcare professionals and support staff to be. We deserve to be. Not this. Not this.
I remember Lily Tomlin’s famous line as Ernestine, “We don’t care, we don’t have to. We’re the phone company!”