Observation Status – Doom for Patients? In the News with Jim Murphy

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Recovery Audit Contractors are no doubt a relatively obscure part of the healthcare system, but they can have huge impact on peoples’ lives and well-being.  Four private firms run this operation for the federal government to monitor for improper Medicare payments.

Obviously it is in their interest to find things that are wrong.  One possibility is the hospitals have coded people as being treated when they are only being “observed,” since reimbursement rates are lower for those on observation status than for those who are “real” patients.

A technical difference, but, as Al Jazeera recently reported, one that mean life or death.  For example, those who have only observation status are not eligible for nursing home coverage when they leave the hospital.

The New York Times notes that New York State now has a law that patients must be notified orally and in writing within twenty-four hours if they are put on observation status.  So we are seeing a familiar phenomenon:  more bureaucracy and costs in the quest for reducing costs!

jim murphyJim Murphy has a solo consulting practice called Management 3000, focusing on organizational development and change management. Being semi-retired, Jim is willing to provide very reasonably priced consulting, coaching or  project work for organizations aspiring to improvement in organizational culture, effectiveness and employee engagement.

Formerly he led the Massachusetts Bay Organizational Development Learning Group, was Human Resources Director for the City of Boston Assessing Department, and served as a consultant with the Boston Management Consortium.  His consulting practice includes management coaching as well as research and writing on employee relationships, leadership, healthcare and collaborative practices.  Having produced newsletters for several organizations  and being a frequent content writer for the”Confident Voices in Healthcare” blog, he is interested in writing and research opportunities, as well as consulting and coaching.

www.manage2001.com or email  jim@manage2001.com

This entry was posted in Communication in Healthcare, Complexity in nursing, In the News, Patient Advocacy and tagged , , . Bookmark the permalink.

One Response to Observation Status – Doom for Patients? In the News with Jim Murphy

  1. Beth_Boynton_RN_MS says:

    Thanks for this provocative post and resources, Jim. It always amazes me how much stuff is going on in health care that has so little to do with health or care. I’m not going too deep into this particular issue and apologize if I’m missing some point, however clearly take home your message about this “…familiar phenomenon: more bureaucracy and costs in the quest for reducing costs!”

What are your thoughts?