Training magazine announced its 2015 honor roll of the 125 companies best for training excellent. Three of the top five were in the health field.
Number three was Capital Blue Cross of Pennsylvania, cited for allocating 10 percent of its budget for training. Number four (garnering its own special article in the January/February issue) was CHG Healthcare Services of Utah, which gave employees training on giving back to the community, implemented a program on new hire retention, and instituted an employee referral program. Number five was Blue Cross Blue Shield of Michigan, which among other things expanded its use of video for training.
Well, no hospitals on that select list and Jiffy Lube did even better, but these are certainly commendable achievements. In reading the details one can even see how they related to some of the characteristics of the ideal organization in healthcare that we have been writing about. But one might speculate as to how well even these organizations come to our ideal standard. Even a training expert would say that it takes more than watching videos and that training need to be linked to measurable performance-based outcomes.
–Jim Murphy has a solo consulting practice called Management 3000, focusing on organizational development and change management. Being semi-retired, Jim is willing to provide very reasonably priced consulting, coaching or project work for organizations aspiring to improvement in organizational culture, effectiveness and employee engagement.
Formerly he led the Massachusetts Bay Organizational Development Learning Group, was Human Resources Director for the City of Boston Assessing Department, and served as a consultant with the Boston Management Consortium. His consulting practice includes management coaching as well as research and writing on employee relationships, leadership, healthcare and collaborative practices. Having produced newsletters for several organizations and being a frequent content writer for the”Confident Voices in Healthcare” blog, he is interested in writing and research opportunities, as well as consulting and coaching.
www.manage2001.com or email firstname.lastname@example.org