by Alan Rosenstein, MD, MBA,
Many physicians are frustrated and overwhelmed by the relentless changes in healthcare delivery and supporting and engaging them is essential. Boards and executives need to provide guidance and support at all levels of a physician’s career. In my most recent article,Meeting the Physician’s Needs: Boards can improve engagement through support, recognition, and education, I discuss the importance of physician engagement and elaborate on these essential steps.
6 Tips for Boosting Physician Engagement
- Enhance board recognition and cultural commitment to the importance of physician involvement and engagement
- Provide physician education on the changing structure of health care delivery
- Develop programs that enhance physician skill sets to support relationship-building, communication and collaboration
- Involve physicians in care redesign strategies
- Provide appropriate administrative, clinical and behavioral support for physicians in need
- Recognize and thank physicians for what they do
Keep in mind that the pivotal role of physicians, nurses and support staff in care delivery deserves respect by all members of the health care team and these efforts will contribute greatly to efficiency and better outcomes!
Rosentein, Alan, MD, MBA. Meeting the Physician’s Needs: Boards can improve engagement through support, recognition, and education. Trustee Magazine, June 2015.
Dr. Alan Rosenstein is currently a practicing Internist in San Francisco, CA, and a consultant in health care management. Previously he served as Medical Director for Physician Wellness Services in Minneapolis, MN, Medical Director of Clinical Effectiveness and Care Management at ValleyCare Hospital in Pleasanton, CA, Vice President and Medical Director for VHA West Coast, Vice President of Clinical Informatics for McKesson- HBOC, Medical Director of Clinical Decision Support for HBSI information systems, and Director of Medical Resource Management, Manager of Outcome Measurement and Chairman of Case Management at California Pacific Medical Center in San Francisco, CA. He has also served as Regional Medical Director for BPS Health Care in Northern California and as Medical Director for a hospital sponsored I.P.A. and M.S.O. Dr. Rosenstein has had over 150 publications and extensive national and international lecture and consultation experience in the areas of care management, physician engagement, performance improvement, patient safety, nurse- physician relationships, disruptive behaviors, communication efficiency, physician stress and burnout, and cultural and behavioral factors affecting patient/ staff satisfaction and clinical performance. Dr. Rosenstein’s primary interests lie in working with administration, physicians, and clinical staff to identify opportunities to improve performance outcomes by taking a multidisciplinary organizational approach to improving behaviors that affect care practices and work relationships impacting patient and staff satisfaction, and clinical, operational, and financial outcomes of care.