Excerpt & Link: The Culture of Safety-Part 1: No Innocent Bystanders

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If this excerpt interests you, check out the full article at Nurse.org!

…There are no innocent bystanders in nursing practice

As nurses, we are aware that disruptive behaviors undermine a culture of safety. The Joint Commission’s Sentinel Event Alert, Behaviors that Undermine a Culture of Safety,2 links intimidating and disruptive behavior to medical errors, poor patient experience, increases in the cost of care, and staff turnover.

We intuitively know that these outcomes are interrelated; medical errors, hiring, and training new staff are likely to increase costs, and turnover of staff can contribute to medical errors and poor patient experiences. Creating cultures of safety where communication is respectful, effective, and efficient is in everyone’s best interest; yet, toxic cultures and behaviors are a pervasive and persistent problem in healthcare…

 

This entry was posted in Assertiveness, Communication in Healthcare, Complexity in nursing, Diversity, Healthy Workplaces, Listening, Teambuilding, Workplace Bullying and tagged , , , , . Bookmark the permalink.

2 Responses to Excerpt & Link: The Culture of Safety-Part 1: No Innocent Bystanders

  1. Right on. Everyone is accountable for patient safety. It’s not easy to question, comment, express concern in a hierarchical environment. But we must!

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