Category Archives: Listening

Passive, Aggressive, & Passive-aggressive Behaviors as a Consequence of Lack of Listening

Assertiveness is not only about speaking up, ironically it is also about listening and being heard. Being assertive means speaking up about your own needs while being respectful of others.  As such, there is an inherent relationship involved in any … Continue reading

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Third Door #4-Difficult Doctor Keeps Yelling at Me!

Originally published on Nurse.org 2/15/17 Dear Beth, I am a staff nurse on a med/surg floor. I’m trying to develop assertiveness and am hoping you will have some ideas for this situation. There is one physician who is very difficult … Continue reading

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Excerpt & Link: The Culture of Safety-Part 1: No Innocent Bystanders

If this excerpt interests you, check out the full article at Nurse.org! …There are no innocent bystanders in nursing practice As nurses, we are aware that disruptive behaviors undermine a culture of safety. The Joint Commission’s Sentinel Event Alert, Behaviors … Continue reading

Posted in Assertiveness, Communication in Healthcare, Complexity in nursing, Diversity, Healthy Workplaces, Listening, Teambuilding, Workplace Bullying | Tagged , , , , | 2 Comments