“Gibberish Talk Show Host” A Way to Help Nurses & Doctors Practice Sharing Power!

We’ve been struggling with communication and collaboration in healthcare forever.  One reason for this is that speaking up requires taking on more power and listening requires sharing it. These skills also interface with our ability to lead and follow and switch between each role seamlessly. To clearly and confidently direct an order while in the very same moment staying open to and inviting input from all stakeholders is a dance!

Communication is a dance involving complex human behaviors. It requires practice! Click To Tweet

What’s more, developing these skills can feel emotionally risky.  But, our high-stress, high-stakes work, blaming or bullying cultures, and pervasive toxic hierarchies are not conducive to taking emotional risks!

As I discuss in my train-the-trainer book on Medical Improv, experiential activities from theatre improv can be incredibly helpful in promoting the skills and relationships that we need to provide safe, cost-effective care and sustain rewarding careers.

In “Gibberish Talk Show Host” adapted from Kate Koppet’s Training to Imagine, there is an interdependence of three people as they impact each others’ roles in the creating a “scene”.  This activity is great for demonstrating how everyone plays an important role in outcomes or if you are trying to break down silos between departments or shifts.

Here students at Portsmouth Improv Learning Lab, and Anita Remig (Talk Show Host), Dwyer Vessey (Translator), and Mary Ellen McElroy (Gibberish Expert) give us a wonderful example of spontaneous and collaborative interdependence as they take on a topic suggested by their peers.-Horse-riding!

What kind of discussion points could you envision after playing “Gibberish Talk Show Host” with your team?

Posted in Assertiveness, Communication in Healthcare, Complexity in nursing, Diversity, Healthy Workplaces, Listening, Medical Improv, Teambuilding | Tagged , , , , | Leave a comment

LifeGift Staff Impacted by Harvey. A Way to Gift Back?

One of the organizations I consult with is ManageUp, a software platform that automates tasks and engages staff. Sincle last February, several of the leadership team have been working hard with Texas Medical Center Innovation to develop and implement the program.  Co-founder, Lan Nguyan shared that they have had the pleasure of getting to know an organization called LifeGift (organ donation) and sadly, that many of the LifeGift staff have been impacted badly, losing property, homes, etc.

These are people carrying out lifesaving missions (literally). Click To Tweet

It turns out LifeGift is raising money to help their people to get back on their feet and any unused funds will be forwarded to the Houston Mayor’s fund.

If you are looking for relief funds for victims of Hurricane Harvey, please consider giving to gofundme.com/lifegiftdisaster — of course, please feel free pass on the message to those who are looking for local relief funds.

Posted in Communication in Healthcare | Leave a comment

Compassion in Action is Thriving Despite Political Chaos in Healthcare USA!

Healthcare professionals at all levels, in all disciplines, and in all areas of our country continue to provide care while politicians and consumers discuss problems and solutions re: our extraordinarily complex system.

Finding a beacon of light that focuses on what many of us hold dear is something worth shouting about, right?

Over 500 nurses, doctors, social workers, patient advocates and other professionals attended the 3-day inaugural “Compassion in Action” conference in Boston, MA this past June.  That says something, right?

“Now more than ever our healthcare system needs to focus on what matters,” said Andrew Shin, JD, MH, Senior Director of Policy and Strategic Partnerships. “If we lose the human connection at the heart of healthcare, then we will continue to see rising burnout among our workforce and stagnate in our efforts to improve quality, meaningfully engage patients and families and improve the overall health of our communities.”

And guess what, lots of the talks are available on the Schwartz Center FB page!

Don’t these titles sound inspiring?  Something to bookmark when you need a bit of inspiration?

Lots of reasons to keep The Schwartz Center on your radar!

Posted in Communication in Healthcare, Healthy Workplaces, Holistic Health, Listening, Nurse Entreprenuers, Nurse Leadership, Patient Advocacy | Tagged , , , | Leave a comment