Tag Archives: abusive patients

What Constitutes Patient Abuse of Staff (and Other Patients) & What Should We Do?

Recently  a nurse I know talked about a stressful shift where a patient with dementia and long history of agitated behaviors in a variety of facilities was repeatedly verbally abusive, using the call bell inappropriately (to ask for a cookie … Continue reading

Posted in Communication in Healthcare, Complexity in nursing, Listening, Medical Improv, Nurse Leadership, Patient Advocacy, Patient Safety, Teambuilding, Workplace Bullying | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | 5 Comments