Tag Archives: assertiveness in nurses

Effective Communication Calls Upon Us to Share Power….Hmmmmmm, maybe that’s why it is so hard?

As an applied improv teacher, nurse, woman, mother, sister, and friend, I think a lot about communication!  I study the impact it has on outcomes in healthcare such as patient safety, patient experience, morale, and utilization of resources.  I reflect … Continue reading

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Passive, Aggressive, & Passive-aggressive Behaviors as a Consequence of Lack of Listening

Assertiveness is not only about speaking up, ironically it is also about listening and being heard. Being assertive means speaking up about your own needs while being respectful of others.  As such, there is an inherent relationship involved in any … Continue reading

Posted in Assertiveness, Communication in Healthcare, Complexity in nursing, Diversity, Healthy Workplaces, Listening, Patient Advocacy, Patient Safety | Tagged , , , , | Leave a comment

AHRQ IS Listening!

A few weeks ago I was preparing a webinar on the Deeper Work of Teaching Assertiveness for F.A. Davis Publishing.  In it I discussed some blindspots I’ve noticed in our solutions to date re: improving communication in healthcare.  I also included … Continue reading

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