Tag Archives: assertiveness in nurses

Passive, Aggressive, & Passive-aggressive Behaviors as a Consequence of Lack of Listening

Assertiveness is not only about speaking up, ironically it is also about listening and being heard. Being assertive means speaking up about your own needs while being respectful of others.  As such, there is an inherent relationship involved in any … Continue reading

Posted in Assertiveness, Communication in Healthcare, Complexity in nursing, Diversity, Healthy Workplaces, Listening, Patient Advocacy, Patient Safety | Tagged , , , , | Leave a comment

AHRQ IS Listening!

A few weeks ago I was preparing a webinar on the Deeper Work of Teaching Assertiveness for F.A. Davis Publishing.  In it I discussed some blindspots I’ve noticed in our solutions to date re: improving communication in healthcare.  I also included … Continue reading

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Using Status Behaviors Wisely as Clinicians

There is a fascinating discussion about status and human behavior in Keith Johnstone’s seminal book for actors, “Impro“.  He maintains that vying for high or low status positions in our relationships is going on constantly and that as audience members … Continue reading

Posted in Assertiveness, Communication in Healthcare, Complexity in nursing, Healthy Workplaces, Holistic Health, Listening, Medical Improv, Nurse Leadership, Patient Safety, Teambuilding | Tagged , , , , , , , , , , | 9 Comments