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Tag Archives: assertiveness in nurses
As an applied improv teacher, nurse, woman, mother, sister, and friend, I think a lot about communication! I study the impact it has on outcomes in healthcare such as patient safety, patient experience, morale, and utilization of resources. I reflect … Continue reading
Assertiveness is not only about speaking up, ironically it is also about listening and being heard. Being assertive means speaking up about your own needs while being respectful of others. As such, there is an inherent relationship involved in any … Continue reading