Tag Archives: compassionate care

The Force is Gathering for Positive Change in Healthcare!

Ready or not, positive change is coming in healthcare! As you might know, I just returned from the Kingdom of Saudi Arabia where I presented my first international workshop on Medical Improv to help with patient experience and workforce health. … Continue reading

Posted in Communication in Healthcare, Complexity in nursing, Diversity, Healthy Workplaces, Listening, Nurse Leadership, Patient Advocacy | Tagged , , , , | Leave a comment

Empathy Matters! Late at Night, in Rehab, My Anxious Mom, & ” A Woman Named Wendy”

There is no way I can paint a rosy picture of my mom’s recent hospitalization and subsequent rehab stay for a fractured left upper arm following a fall. She is 91, stubborn, hard of hearing, and has both reasonable and … Continue reading

Posted in Communication in Healthcare, Complexity in nursing, Heroines & Heros, Medical Improv, Nurse Leadership, Patient Advocacy, Patient Safety | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | 8 Comments