Tag Archives: error-free medical care

How about a “We’re Listening” Campaign?

The Joint Commission has some great resources on their “Speak Up Initiative“. Maybe we need one for listening.  Here are some thoughts to get us started! Can you envision it? Posters, badges and buttons that say things like: Help us practice … Continue reading

Posted in Communication in Healthcare, Complexity in nursing, Diversity, Healthy Workplaces, Holistic Health, Listening, Nurse Leadership, Patient Safety | Tagged , , , , , , , , , , | 3 Comments

How Bullying Language Can Be Disguised as an “I-Statement”

“I-statements can be tricky!  There are gray areas for using them such as with patients or children and they can be misused!  Recently, there was a very active Facebook (FB) discussion involving some inappropriate language and a conflict that was … Continue reading

Posted in Communication in Healthcare | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , | 3 Comments

Mike Ackerman, DNS, RN on Mission to Stop the Silence in Healthcare

Michael (Mike) Ackerman has held just about every role in nursing a nurse could hold including Candy Striper to Senior Director.  His entire career has been in the critical care arena from staff nurse, nurse manager, clinical nurse specialist, nurse … Continue reading

Posted in Assertiveness, Communication in Healthcare, Complexity in nursing, Diversity, Healthy Workplaces, Holistic Health, Listening, Nurse Entreprenuers, Nurse Leadership, Patient Advocacy, Patient Safety, Teambuilding | Tagged , , , , , , , , , , , , , , , , , , , , , , , , | 4 Comments