How Bullying Language Can Be Disguised as an “I-Statement”

“I-statements are can be tricky!  There are gray areas for using them such as with patients or children and they can be misused!  This morning there was a very active Facebook (FB) discussion involving some inappropriate language and a conflict that was apparent.  (I’ll have more to say about that in a separate blogpost very […]

‘No Innocent Bystanders’ is Important Online Too!

A recent article by Michael Accad, MD called “Were losing the war on error and here’s why” sparked some interesting discussion and what I would call some hostile comments.  I shared my perspective on the discussion as well as a comment about the hostile remarks.  A little while later there was a reply to my […]

What’s Wrong with Our Healthcare System? A Glaring Example -In the News with Jim Murphy

In 2011 Bryan Stow was beaten by two fans at Dodger Stadium so badly that he was hospitalized for seven months and suffers from permanent severe disability.  It has been estimated that his future medical costs will be about $30 million. That fact alone speaks volumes about what is wrong with our healthcare system, as […]

The Sixth Characteristic of the Ideal Healthcare Organization: Trust, Teamwork and Cooperation

We’ve been having a series on the ten key attributes of the ideal healthcare organization.  The most recent, characteristic five, was on employee involvement. The sixth item on our list is that “there is trust, teamwork, and cooperation, with high morale, motivation and enthusiasm.”  That’s a pretty long list; and starting with trust is appropriate, […]

Promoting Nursing Careers with a ‘Let’s Get Real First’ Infographic!

Now mind you, I’m not an advocate for ‘cheap’ nursing education, but I am an advocate for raising awareness about the truth about nursing.  This infographic is a great visual about the physical and emotional toll that working as a nurse can take!  Who needs to know?  The more the better!  Please share “Is your […]

4 Essential Communication Skills that Promote Patient Safety (Objectives & Curriculum for Online CE)

Recently, FierceHealthcare, reporter Leslie Small’s article Hospitals stagnate on patient safety outcomes, reminds us about the challenges we continue to face with medical errors.  And sentinel event data consistently points out the links between catastrophic errors and communication and behavior. Communication skills involve behaviors that can be very tough to learn especially in the high […]