Tag Archives: GRRRR model for respectful listening

Here’s a 3rd & Essential Step for the “Two Challenge Rule”!

TeamSTEPPS has a pocket guide  with all sorts of communication, team, and patient safety info you can access.  One effort  to standardize communication is called the “Two Challenge Rule” and is described in the pocket guide as follows: “It is … Continue reading

Posted in Assertiveness, Communication in Healthcare, Complexity in nursing, Diversity, Healthy Workplaces, Listening, Medical Improv, Nurse Leadership, Patient Advocacy, Patient Safety, Teambuilding, Workplace Bullying | Tagged , , , , , , , , , , , , | 6 Comments

3, No Wait 6, No Wait 7 Ways You Can Stop the Silence in Healthcare Today

Speaking up and listening are the keys to stopping the silence in healthcare.  Neither makes much sense by itself and each is essential for teaching the other!   In other words listening to others promotes assertiveness and assertiveness promotes listening.  To … Continue reading

Posted in Assertiveness, Communication in Healthcare, Complexity in nursing, Healthy Workplaces, Holistic Health, Listening, Nurse Entreprenuers, Nurse Leadership, Patient Safety, Teambuilding | Tagged , , , , , , , | 9 Comments