A Third Question for Creating the Ideal Healthcare Organization: Patient Information


In our series on creating the ideal healthcare organization, we proposed ten questions that all healthcare workers can use to promote the idea of improvement. By the use of questions anyone – leader, professional, patient, visitor, or whatever – can help raise awareness and improve organizational performance. Our third question is. “Are we giving patients […]

New York Post & Reporter Betsy McCaughy Perpetuate Blaming Cultures and Medical Errors


Understanding the many roles of healthcare professionals can be confusing and the last thing we need is misinformation from journalists.  Although she is entitled to have her own opinion about nurses and nurse practitioners,  McCaughy’s 1/5/2015 New York Post piece is pretty dangerous since she’s in the public eye and is writing about things that she obviously doesn’t know […]