So much of what we study for careers in healthcare is clinical, scientific, and can be learned from a book, whereas developing relational competencies such as empathy, self-awareness, and management of our feelings is more about behavioral learning and inherently involves others. For instance , we can learn the intellectual aspects of listening such as paraphrasing, validating, suspending judgment, and using receptive body language [...]
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Can “Improv for Healthcare Professionals’ Help Us to Provide Safe, Quality Care & Enjoy Rewarding Careers?
Filed Under: Assertiveness, Communication in Healthcare, Complexity in nursing, Listening, Nurse Entreprenuers, Nurse Leadership, Patient Advocacy, Patient Safety, Teambuilding Tagged With: Compassion fatigue, complexity of nursing, Doctors & Nurses Teambuilding, emotional intelligence nursing, empathy for doctors, empathy for nurses, empathy in healthcare, engaged hospital, engaged staff, error-free medical care, healthcare careers, healthcare communication, Healthcare Risk Management, Healthcare transparency, Hospital Administration, hospital loss prevention, Hospital management, Hospital safety, improv for healthcare professionals, Improv for Nurses, lateral violence, medical improv, nurse bullying, Nurse burnout, Nurse Coach, nurse leadership, nurse management, nurses eat their young, positive patient experience, quality of care, RCA, relational competency, risk management, Root Cause Analysis, safe culture, standardized patients, Teambuilding, theatre education
Educational Carribean Cruise with Pat Iyer & Barbara Levin: What’s On Board for RNs February 2014?
I’ve known Pat Iyer for several years through her work as a Legal Nurse Consultant and as a an advocate for Patient Safety. I met Barbara Levin recently at an Advance job fair where I heard her speak about social media issues in healthcare, which was fascinating! I have the utmost respect for both nurse [...]
Filed Under: Communication in Healthcare, Complexity in nursing, Nurse Entreprenuers, Nurse Leadership, Patient Advocacy, Patient Safety Tagged With: Barbara Levin, bullying and patient safety, Compassion fatigue, complexity of nursing, disruptive behavior, Doctors & Nurses Teambuilding, electronic medical record, Electronic Medical Records, EMR], engaged hospital, engaged staff, error-free medical care, error-free nursing care, handwashing hygiene, healthcare communication, Healthcare Risk Management, Healthcare transparency, horizontal violence, Hospital Administration, hospital loss prevention, Hospital management, Hospital safety, just culture, lateral violence, legal nurse consultant, medical legal consulting, medical legal nursing, medication safety, MRSA Prevention, no blame culture, nurse bullying, Nurse burnout, Nurse Coach, nurse cruise, nurse education, nurse leadership, nurse management, nurses eat their young, Pat Iyer, patient advocate, patient experience, Patient-Engaged Root Cause Analysis, preventing medical errors, RCA, risk management, RN Cruise, Root Cause Analysis, safe culture, second victim, social media healthcare, social media nursing, social networking healthcare, social networking nursing, Teambuilding, workplace violence, wrong site surgery
Patient Engagement: Movement or Fad, Solution or Slogan?
As noted here before, the patient experience has become a something of a “growth industry”. Many healthcare institutions have appointed a chief patient experience officer or even created a unit with that title. A related concept is “patient engagement”. “The New Era of Patient Engagement” is theme of the February 2013 issue of Health Affairs, [...]
Filed Under: Communication in Healthcare, Complexity in nursing, Diversity, Nurse Entreprenuers, Patient Advocacy, Patient Safety, Single Payer Tagged With: ACA, affordable care act, complexity of nursing, Doctors & Nurses Teambuilding, empowered patient, engaged hospital, engaged staff, error-free medical care, error-free nursing care, health and wellness, health insurance, healthcare communication, Healthcare Risk Management, Healthcare transparency, Hospital Administration, hospital loss prevention, management 3000, Nurse Coach, nurse communication, nurse engagement, nurse leadership, nurse management, P.A.M, patient activation measure, patient advocate, patient engagement, patient responsibility, patient safety, Patient-Engaged Root Cause Analysis, quality of care, safe culture, single payer, take-charge patient
