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Tag Archives: Hospital Consumer Assessment of Healthcare Providers and Systems survey
I go to my healthcare provider twice a year, once for a general checkup and six months afterward for blood pressure monitoring. For various reasons, I often postpone these visits but I am pretty diligent. My last appointment was the … Continue reading
Using any number from 0 to 10, Was Your Catheter Insertion Comfortable? How Reliable are the HCAHPS Survey Questions – Part Two
The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) continues to grow in importance. This federally mandated measure of patient satisfaction is being used to determine hospital reimbursements and as a criterion for hospital awards. It is the subject … Continue reading