Disclosure, Transparency, and Compassion Following Medical Errors and Adverse Events: The responsible path to healing and improvements in patient safety with Leilani Schweitzer


Apologizing and talking about what really happened is extremely important in communicating with patients and families when we’ve made mistakes and caused harm.  And since we are human beings, we will make mistakes. Open and honest communication, as difficult as it may be, is essential for helping heal patients and families and for preventing future errors.  As […]

‘Confident Voices in Healthcare’ Blog Listed in Top 45 by Concorde Career Colleges

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It is an honor to be a resource for nursing and allied healthcare students and I’m excited to share this news!  I just received an email from Concorde Career Colleges announcing that “Confident Voices in Healthcare has been chosen as one of the top nursing blogs!”  (The list is fantastic and includes nursing expertise from specialties such […]

Why Don’t They Listen? A Universal Problem: Healthcare Safety, Educational Goals, Organizational Values, & Family Relationships-Part I


by Jim Murphy and Beth Boynton (originally this series was published Spring 2012.  Since the blog audience has grown we are revitalizing and publishing again!  If it looks familiar, that might be why! ) My colleague in organizational development consulting and frequent guestblogger, Jim Murphy and I were listening to each other talk about listening!  We believe […]

“Nursing from Within” an Evolutionary New Book for Nurses & Nursing

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“Nursing from Within” by Elizabeth Scala is a quick, engaging, and fun to read book that will empower nurses!  And we need it for so many reasons! Whether directly or indirectly, nurses who are connected with the joy and passion of professional work will provide safer (for patients AND nurses) and more compassionate and cost-effective care. […]