Tag Archives: Hospital management

‘No Innocent Bystander’ Policy-Essential for a Culture of Safety!

When I was in grad school at Antioch University, I was developing  a model that used theatre games to promote emotional intelligence and interpersonal skills in kids.   One of my research resources was a book called “Caring Classrooms:  The … Continue reading

Posted in Assertiveness, Communication in Healthcare, Complexity in nursing, Diversity, Healthy Workplaces, Holistic Health, Listening, Medical Improv, Nurse Entreprenuers, Nurse Leadership, Patient Advocacy, Patient Safety, Teambuilding, Workplace Bullying | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

How Bullying Language Can Be Disguised as an “I-Statement”

“I-statements can be tricky!  There are gray areas for using them such as with patients or children and they can be misused!  Recently, there was a very active Facebook (FB) discussion involving some inappropriate language and a conflict that was … Continue reading

Posted in Communication in Healthcare | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , | 3 Comments

‘No Innocent Bystanders’ is Important Online Too!

A recent article by Michael Accad, MD called “Were losing the war on error and here’s why” sparked some interesting discussion and what I would call some hostile comments.  I shared my perspective on the discussion as well as a … Continue reading

Posted in Assertiveness, Communication in Healthcare, Complexity in nursing, Diversity, Healthy Workplaces, Listening, Teambuilding, Workplace Bullying | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | 1 Comment