Tag Archives: medication safety

How about a “We’re Listening” Campaign?

The Joint Commission has some great resources on their “Speak Up Initiative“. Maybe we need one for listening.  Here are some thoughts to get us started! Can you envision it? Posters, badges and buttons that say things like: Help us practice … Continue reading

Posted in Communication in Healthcare, Complexity in nursing, Diversity, Healthy Workplaces, Holistic Health, Listening, Nurse Leadership, Patient Safety | Tagged , , , , , , , , , , | 3 Comments

How Bullying Language Can Be Disguised as an “I-Statement”

“I-statements can be tricky!  There are gray areas for using them such as with patients or children and they can be misused!  Recently, there was a very active Facebook (FB) discussion involving some inappropriate language and a conflict that was … Continue reading

Posted in Communication in Healthcare | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , | 3 Comments

‘No Innocent Bystanders’ is Important Online Too!

A recent article by Michael Accad, MD called “Were losing the war on error and here’s why” sparked some interesting discussion and what I would call some hostile comments.  I shared my perspective on the discussion as well as a … Continue reading

Posted in Assertiveness, Communication in Healthcare, Complexity in nursing, Diversity, Healthy Workplaces, Listening, Teambuilding, Workplace Bullying | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | 1 Comment