I understand and respect the need to monitor paid time and encouraging employees to get their work done within certain timeframes. Meal breaks are important and not always feasible. I also know how varied staff are in terms of pace and how chronically excessive workloads can be. Budgets, staffing, and workload are complicated! They impact […]
Similarities in Surgical Errors in USA & UK: What Might These Stats and Nurse Feedback Reveal about People Skills?
Check out these statistics from the USA and UK and see if you can see any interesting similarities. And while you do, keep in mind the top three categories of root causes of Sentinel Events from 2010 through 2012 according to the Joint Commission are: Leadership, Human Factors, and Communication. In May of 2013, […]
“Beyond the Checklist” A Compelling Resource Links Success in Aviation Safety to Potential for Patient Safety!
Beyond the Checklist: What Else Health Care Can Learn from Aviation Teamwork and Safety is a well-written and well-researched book that makes a compelling case for a collaborative leadership and team development process called Crew Resource Management (CRM). CRM, explained by authors Suzanne Gordon, Patrick Mendenhall, and Bonnie Blair O’Connor was developed by the airline industry […]