A Third Question for Creating the Ideal Healthcare Organization: Patient Information


In our series on creating the ideal healthcare organization, we proposed ten questions that all healthcare workers can use to promote the idea of improvement. By the use of questions anyone – leader, professional, patient, visitor, or whatever – can help raise awareness and improve organizational performance. Our third question is. “Are we giving patients […]

Creating the Ideal Healthcare Organization: Programs, Policies, Roles and Responsibilities

golden key

We compiled a list of the ten key attributes of the ideal healthcare organization.  The first concerned organizational mission, vision, ethics and values. The second was that “employees are treated and compensated fairly and receive great benefits.” The third of these is as follows:  “Programs, policies, roles and responsibilities are clearly understood, followed and supported.” […]