Preventing More Painful and Unnecessary Lessons from the Ebola Virus


Authors: Randall B. Charpentier, HEM, President/Principal Consultant: HealthSafe New England Peggy Berry, PhD candidate, MSN, RN, COHN-S, SPHR, PLNC, Consultant: Thrive_At_Life: Working Solutions   Beth Boynton, RN, MS, Organizational Development Consultant, Author, Speaker  The spot light is shining bright and hot on healthcare and the world population. Mainstream media constantly is broadcasting messages on the progress of […]

Six Reasons Why RCA Efforts Fail

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by Robert J. Latino, CEO of Reliability Center Inc. In previous posts (RCA has a Public Relations Problem and Common RCA Shortcuts & Outcomes)I’ve described why providers may take short cuts in doing an RCA and what common shortcuts are.   Sure, we can say we’re in “compliance” because we’ve done the RCA, but such efforts are more like […]

Four Common Shortcuts to Root Cause Analysis (RCA) & How They Impact Outcomes


by Robert J. Latino, CEO of Reliability Center Inc.  In my previous post (RCA has a Public Relations Problem) I described how time pressures on care providers are likely to lead to short cuts or ‘Shallow Cause Analysis” (SCA).   Such approaches help explain why RCA efforts fail i.e. they haven’t been done properly in the first place. […]

Root Cause Analysis (RCA) has a public relations problem!

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by Robert J. Latino, CEO of Reliability Center Inc. Whenever an organization seems to adapt ‘RCA’; when the organization does not produce overall results, they attribute it to RCA not working. Seems logical right? Wrong! There over around 6,000 hospitals in the U.S. and 95%+ are accredited via various accrediting agencies. We know this because they […]