Tag Archives: risk management

AHRQ IS Listening!

A few weeks ago I was preparing a webinar on the Deeper Work of Teaching Assertiveness for F.A. Davis Publishing.  In it I discussed some blindspots I’ve noticed in our solutions to date re: improving communication in healthcare.  I also included … Continue reading

Posted in Communication in Healthcare | Tagged , , , , , , , , , , , , , , , , , , , , | 7 Comments

Mike Ackerman, DNS, RN on Mission to Stop the Silence in Healthcare

Michael (Mike) Ackerman has held just about every role in nursing a nurse could hold including Candy Striper to Senior Director.  His entire career has been in the critical care arena from staff nurse, nurse manager, clinical nurse specialist, nurse … Continue reading

Posted in Assertiveness, Communication in Healthcare, Complexity in nursing, Diversity, Healthy Workplaces, Holistic Health, Listening, Nurse Entreprenuers, Nurse Leadership, Patient Advocacy, Patient Safety, Teambuilding | Tagged , , , , , , , , , , , , , , , , , , , , , , , , | 4 Comments

‘No Innocent Bystanders’ is Important Online Too!

A recent article by Michael Accad, MD called “Were losing the war on error and here’s why” sparked some interesting discussion and what I would call some hostile comments.  I shared my perspective on the discussion as well as a … Continue reading

Posted in Assertiveness, Communication in Healthcare, Complexity in nursing, Diversity, Healthy Workplaces, Listening, Teambuilding, Workplace Bullying | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | 1 Comment