Tag Archives: setting realistic expectations with family

When Mrs. Smith Wants to Set Her Hair on Fire! Exploring the gap between honoring a desire & keeping folks safe!

Sometimes residents or patients want something that seems so dangerous to their own wellbeing or possibly the safety of others, our first and only response is, “No, you can’t do THAT”! Ok, maybe that example is a bit over the … Continue reading

Posted in Communication in Healthcare, Complexity in nursing, Diversity, Healthy Workplaces, Listening, Patient Advocacy, Patient Safety | Tagged , , , , | 4 Comments